Delivery Information


*** We have begun shipping for 2023! ***

How are letters shipped?

Letters and certificates are placed inside a North Pole themed envelope. To protect them from rain and bending during posting, we then enclose the North Pole themed envelope inside a mailer with card backing. This keeps the entire product looking lovely and prevents the certificates from arriving with bends.

Where do you deliver to?

We currently only deliver to the United Kingdom and all letters are shipped by courier to avoid Royal Mail Christmas delays. If you have a one-off special request for a delivery to be sent to an alternative country, please contact us by email and we will see what we can do to help!

When will the letter arrive?

All orders are sent by courier to arrive within 3 days after shipping. We guarantee oorders will be fulfilled and delivered prior to Christmas and if this is not achieved, a full refund will be provided.

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